Search common questions about bookings, Care Plans, rewards and more.
3 articles
Click "Book a Service" from any page, choose your category and equipment, pick a date and time, and confirm your details. You'll get an email and account notification the moment we receive your request.
Yes — open the booking from My Bookings and choose "Reschedule Booking" to pick a new date and time from live availability. The change is confirmed immediately, no need to wait for a callback.
Open the booking from My Bookings and choose "Cancel Booking". You'll receive a cancellation confirmation by email.